Description
Shipping & Return
Shipping policy
Thank you for shopping at Furniture4House! We offer free shipping for all orders within the United Kingdom.
Order Processing Time: Orders are typically processed within 2-3 (Mon To Fri) business days. Please note that orders placed on weekends will be processed on the next business day.
Order Cut Off Time: 5:00 PM (GMT) Greenwich Mean Time (London).
Order Transit Time: Once your order has been processed, please allow 5-8 (Mon To Fri) business days for delivery within the UK. Delivery times may vary depending on your location.
Taxes: We do no longer gather any taxes.
Shipping Restrictions: We only ship to addresses within the United Kingdom at this time.
Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking details, so you can track your package's journey.
Shipping Carriers: We work with reliable shipping carriers to ensure your order reaches you safely and efficiently.
Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team at office@furniture4house.co.uk for assistance.
International Shipping: We regret to inform you that we do not currently offer international shipping.
Contact Us: If you have any questions about our shipping policy or need further assistance, please don't hesitate to contact us at office@furniture4house.co.uk. Our customer support team is ready to help!
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Refund policy
At Furniture4House, we are committed to providing quality products to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return:
- The item must be unused, in the same condition that you received it.
- The item must be in the original packaging.
- Proof of purchase (receipt or order number) must be provided.
Non-returnable items include:
- Gift cards
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 2-3 business days.
Late or Missing Refunds
If you haven’t received a refund within the stated period:
- Check your bank account or credit card company.
- Contact your bank or financial institution; there is often some processing time before a refund is posted.
- If you’ve done all of this and still haven’t received your refund, please contact us at office@furniture4house.co.uk.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at office@furniture4house.co.uk with details and proof of the defect or damage.
Shipping Returns
To return your product, please mail it to: office@furniture4house.co.uk
Business Address: 123 Paddock Road, Basingstoke RG22 6QQ, United Kingdom
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable
Contact Us:
Business Name: Furniture4House
Phone number: +44 7707661749
Support Email: office@furniture4house.co.uk
Business Hours: (Mon To Fri) 9:00 AM To 6:00 PM
Business Address: 123 Paddock Road, Basingstoke RG22 6QQ, United Kingdom
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